Privacy Policy – ReelZox.com

1. Introduction — Who We Are

Welcome to ReelZox.com ("ReelZox", "we", "us", or "our"), a free online video downloading utility operated by Chandan Chakrobortty, Founder & CTO. ReelZox is headquartered at 2/3 Hasanbagh, MA Bari Street, Sonadanga, Khulna 9100, Bangladesh.

This Privacy Policy explains what information we collect from visitors to our website, how we use that information, and how we protect your privacy. By using ReelZox.com, you consent to the data practices described in this policy.

If you have any questions or concerns about this Privacy Policy, please contact us at cto@reelzox.com.

2. What Information We Collect

We may collect the following types of information when you visit or interact with ReelZox.com:

• Contact Form Submissions: When you send us a message via our Contact Us page, we collect your name, email address, subject line, and message content. This information is used solely to respond to your inquiry.
• Usage Data: We automatically collect certain technical information when you visit our site, including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and date/time of access. This data is collected through server log files.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our advertising partners. See Section 4 below for full details.
• Download Request Data: When you use our video downloading tool, we temporarily process the URL you submit. We do not permanently store the URLs you download or link them to your personal identity.

We do NOT collect: passwords, credit card numbers, social security numbers, government-issued IDs, or any other sensitive personal information.

3. How We Use Your Information

The information we collect is used for the following purposes:

• To operate and maintain our website: Ensuring the site functions correctly and securely for all visitors.
• To respond to inquiries: Using your contact form submissions to reply to your messages and support requests.
• To analyze site usage: Understanding how visitors interact with our site so we can improve content, performance, and user experience.
• To display relevant advertising: Working with advertising partners like Google AdSense to display ads that may be relevant to your interests.
• To enforce security: Protecting our platform from abuse, spam, and malicious activity through IP-based rate limiting and CSRF token validation.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit a website. ReelZox.com uses the following types of cookies:

• Essential Cookies: Required for basic site functionality, including session management, CSRF protection, and cookie consent preferences. These cannot be disabled.
• Analytics Cookies: Used by Google Analytics to track page views, visitor demographics, and behavior patterns. This data is anonymized and aggregated.
• Advertising Cookies: Used by Google AdSense and its partners to serve personalized or contextual advertisements. These cookies may track your browsing activity across multiple websites.

Managing Cookies: You can control or delete cookies through your browser settings. Most browsers allow you to block all cookies, accept all cookies, or receive a notification before a cookie is stored. Please note that disabling cookies may affect certain features of our website.

5. Google AdSense & Third-Party Advertising

ReelZox.com uses Google AdSense, a third-party advertising service provided by Google LLC, to display advertisements on our website. Google AdSense may use the DoubleClick cookie to serve ads based on your prior visits to our website and other websites on the internet.

Google's use of the DoubleClick cookie enables it and its partners to serve ads to users based on their visit to ReelZox.com and/or other sites on the internet. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting Google Ads Settings.

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. You may opt out of personalized advertising by visiting www.aboutads.info/choices/.

For more information about how Google manages data in its advertising products, please review Google's Privacy Policy.

6. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our website. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to ReelZox.com.

We use this information solely to improve the functionality and content of our website. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other personally identifying information. We do not combine the information collected through Google Analytics with personally identifiable information.

You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser or by installing the Google Analytics Opt-Out Browser Add-on.

7. Third-Party Links

ReelZox.com may contain links to third-party websites, services, or resources that are not owned or controlled by us. These may include social media platforms (YouTube, Instagram, TikTok, Facebook), advertising partner sites, and external resources referenced in our blog content.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We strongly encourage you to review the privacy policy of every website you visit. Clicking on a third-party link does not imply our endorsement of that site.

8. Children's Privacy (COPPA Compliance)

ReelZox.com is not directed at children under the age of 13. We do not knowingly collect personal identifiable information from anyone under the age of 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete that information from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at cto@reelzox.com so that we can take immediate corrective action.

We comply with the Children's Online Privacy Protection Act (COPPA) and take children's digital safety seriously.

9. Your Rights — GDPR & CCPA

Depending on your geographic location, you may have specific rights regarding your personal data:

For European Economic Area (EEA) Residents — GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request copies of your personal data we hold.
• Right to Rectification: Request correction of inaccurate personal data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request that we limit the use of your personal data.
• Right to Object: Object to our processing of your personal data.
• Right to Data Portability: Request transfer of your data to another organization or directly to you.

For California Residents — CCPA

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request that we disclose what personal information we collect, use, and share.
• Request that we delete personal information we have collected from you.
• Opt out of the sale of personal information (we do not sell personal data).
• Non-discrimination for exercising your CCPA rights.

To exercise any of these rights, please contact us at cto@reelzox.com. We will respond to all legitimate requests within 30 days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

Your continued use of ReelZox.com after any changes to this Privacy Policy constitutes your acceptance of the updated policy.